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SHIPPING POLICY

SHIPPING OVERVIEW FOR CUSTOM ORDERS

This Shipping Policy outlines the terms and conditions regarding the shipping of our custom watercolor portraiture services. By using our services, you agree to comply with the terms described herein.

SHIPPING POLICY - CUSTOM WATERCOLOR PORTRAIT

Processing Time:
Each hand-painted watercolor portrait requires a meticulous crafting process. After the photo is discussed and agreed upon, please allow 1.5 weeks for the completion of the painting.

Shipping within the USA:
Once the artwork is completed, please allow an additional week for shipping within the USA. Shipping is complimentary for all orders.

International Shipping:
For international orders, please allow a minimum of 14 days for delivery. Additional time may be required based on your location and local customs processes.

Shipping Carrier:
We partner with reputable shipping carriers to ensure the safe and timely delivery of your bespoke watercolor portrait.

Shipping Confirmation:
Once your order is shipped, you will receive a shipping confirmation email with tracking details, allowing you to monitor the progress of your delivery.

Shipping Address:
It is the responsibility of the buyer to provide accurate shipping information. Any additional costs incurred due to incorrect addresses will be the responsibility of the buyer.

Lost or Damaged Items:
In the rare event that your artwork is lost or damaged during transit, please contact us immediately, and we will work to resolve the issue promptly.

Customs and Duties:

International customers are responsible for any customs duties, taxes, or fees incurred during the importation process.

CONTACT INFORMATION

For any questions or concerns regarding shipping, please contact us at info@lilianeavalos.com

By using our services, you acknowledge that you have read, understood, and agree to this Shipping Policy.

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