REFUND POLICY

Cancellation within 24 Hours:

Orders can be canceled within 24 hours of placement without incurring a cancellation fee.

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Returns:

If upon receipt, you believe the artwork does not meet your expectations, you may initiate a return within 14 days of delivery.

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Return Authorization:

Contact us promptly to discuss your concerns and receive authorization for the return.

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Conditions for Return:

The artwork must be returned in its original packaging, undamaged, and in the same condition as received.

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Refund Process:

Once the returned artwork is received and inspected, we will notify you of the approval or rejection of your refund.

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Refund Timeframe:

If approved, a refund will be processed, and a credit will be automatically applied to your original method of payment within a reasonable timeframe.

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Exclusions:

Custom artworks with significant alterations or deviations from the initially agreed-upon photo may not be eligible for return. However, we are committed to addressing concerns and ensuring your satisfaction.

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Shipping Costs:

The cost of return shipping is the responsibility of the buyer. Original shipping costs are non-refundable.

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International Returns:

International returns are subject to the same policy, with the buyer responsible for return shipping costs.